Effective Date: 15-08-2024
1. Introduction
At ScanMySpot, we are committed to providing you with efficient and reliable delivery services. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of our products.
2. Shipping Locations
We currently ship to the following locations:
- India
If your location is not listed, please contact our customer service team at [your contact email] to inquire about shipping options.
3. Processing Time
All orders are processed within 7-10 business days after receiving your order confirmation. You will receive a notification once your order has been shipped.
Note: Orders are not processed on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you of any significant delays.
4. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 7 to 10 business days. The cost is free for Customer.
Shipping costs are calculated and displayed at checkout based on your selected shipping method and destination.
5. Delivery Time
Estimated delivery times are based on your location and the shipping method selected. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or courier delays.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our courier’s tracking system.
7. International Shipping
For international orders, the recipient is responsible for any customs duties, taxes, and fees that may apply. ScanMySpot is not responsible for delays due to customs processing.
8. Damaged or Lost Items
If your package arrives damaged, or if you believe your package has been lost during transit, please contact our customer service team immediately at info@scanmyspot.in or 8168717517. We will work with the shipping carrier to resolve the issue.
9. Changes to Shipping and Delivery Policy
We reserve the right to update this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about your order or our Shipping and Delivery Policy, please contact us at:
Email: info@scanmyspot.in
Address: Chandigarh
Phone: 8168717517