Last Updated: 11 Aug 2025
At ScanMySpot, we aim to deliver your order quickly, safely, and in perfect condition. This Shipping Policy explains our delivery process, timelines, and charges.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
- We partner with reliable courier services to ensure safe and timely delivery.
- Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
- Delivery times may vary due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be available on promotional offers or minimum order value (as specified on our website).
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order through the courier’s website or tracking link provided.
5. Damaged or Lost Packages
- If your order arrives damaged, please notify us within 48 hours with photos of the product and packaging.
- If your order is lost in transit, we will coordinate with the courier and arrange a replacement or refund.
6. International Shipping
- Currently, we deliver only within India. International shipping will be announced in the future.
7. Contact Us
For shipping-related questions, contact us:
Email: sales@scanmyspot.in
Phone: +91-8168717517